Access Services

Each library in the WSU Libraries system has its own Access Services (Circulation) desk where library materials may be checked out. Access Services staff check in and reshelve books as returned, recall books that have been requested by others, search for missing items, maintain the Reserve Collection, oversee fines and monitor the security system.

Contact Us

  • Animal Health Library: 509.335.9556
  • Holland/Terrell Libraries: 509.335.9672
  • Owen Science and Engineering Library: 509.335.2672
  • WSU Spokane Riverpoint Campus Library: 509.358.7930
  • WSU TriCities Consolidated Libraries: 509.372.7303
  • WSU Vancouver Library: 360.546.9680

Check Out

To check out an item, bring it to the Access Services desk along with your valid WSU ID. Items that are not checked out at the desk will trigger the security alarm. Faculty members who intend to have teaching or research assistants check out material for them should inquire about proxy cards at the desk. Applications for guest library user privileges are available at each library's Access Services Desk.

Loan Periods

The regular loan period for most books is 6 weeks for undergraduate students and one semester for graduate students, staff, and faculty. Books requested from Summit have a 6 week loan period. Bound journals are loaned to Pullman affiliates for 6 days. Circulation periods for other materials, such as juvenile books and microfilm, are determined by the individual library. Since circulation periods vary, always be sure to notice when an item is due at the time you check it out.

Overdue Notices

Library materials become overdue if not returned by the due date. An overdue notice is usually sent as a courtesy reminder. Note: You are responsible for returning borrowed items on time whether or not you receive a notice.

Fines

Different kinds of materials have different check out periods and different fine schedules. These loan periods and fine schedules are published in the WSU Library Policies, Rules and Regulations (WAC 504-40) which is available at all Access Services and Reference Desks. Fines accrue during all hours the library is open, including holidays. Bills for outstanding fines are mailed directly to the borrower. Payments may be made in person or by mail to the Office of the Controller, WSU, Pullman, WA 99164-1039. Questions or problems about a particular fine may be directed to the Access Services desk at the loaning library.

Current WSU Libraries fines schedule

Questions about your library fines? Fill out the Library Fines Questions form, and Access Services will research the issue and get back to you shortly.

 

Renewals

If material is needed beyond the original loan period it must be renewed. Material may be renewed at a WSU Libraries Access Services desk, by telephone or in person. Additionally, you may renew materials online through your library account in Search It. Note that recalls placed on items could keep you from renewing them. Items borrowed from other Summit libraries are not renewable.

Requesting Items

In Search It, you must be logged in to see request options. You will be prompted to enter your WSU Network ID and password to make a loan request, and you can request that items be delivered to the Access Services Desk of your choice.

Can't find what you're looking for on the shelf? If an item is not checked out and you can't find it on the shelf, please report it to the Access Services desk. Once it's reported, Access Services staff will look for it. If the item is found, you will be notified. Items not found at the end of the search may or may not be able to be replaced.

Reserves

Heavily used items and those requested by instructors for assigned class reading are kept on reserve. In the Holland/Terrell Libraries, the Reserves Desk is located in Media Materials & Reserves on the Ground Floor. Items on reserve in the Owen Science & Engineering Library are kept at their Access Services desk. Items are available upon request: bring the call number and your valid WSU ID. The Animal Health Library's reserve collections can use directly without asking. Because of the demand for these items, loan periods for reserves are shorter, fine rates are higher, and materials cannot be recalled.

Community Users - Your Library Account

Community users must have a PIN, or Personal Identification Number, to submit requests and to view the patron record in Search It. Please contact Access Services staff for assistance.

Emeriti/Retirees

Emeritus/retired faculty and retired staff are accorded full library privileges upon request. Contact the Access Services Manager, Sue Shipman at sshipman@wsu.edu to request access.

Guest Users

Washington state residents who are not affiliated with Washington State University may use Libraries resources and services and borrow library materials (per the Washington Administrative Code (504-40-020)). Residents who are 16 years old or older may apply for an off-campus borrower card at any WSU Libraries Access Services desk with a valid ID. Acceptable forms of ID that can be used for signing up for a borrower card include identification from a federal agency, state agency, or another academic institution. Guest users may request WSU Libraries items to be held at an Access Services desk by filling out a Search Request Card and turning it in at the desk.

Security

Any library material which has not been desensitized will cause the exit alarm to sound and the security gate to lock. When the alarm sounds, all books and packages will be checked to make certain that library materials have been properly checked out. If non-circulating materials, e.g., reference items, or current journals are found, a written report of the incident will be filed with the Student Affairs Office and WSU Police Services.